You are eligible for a full refund if one (1) or more of the following conditions are met:
- You are not satisfied with the software, you are using our service for the first time and it has been less than 14 days since your purchase
- The software is not working correctly for you and it has been less than 14 days since your purchase
- Your subscription was automatically renewed and it has been less than 24 hours since the payment went through
- You have some other reason that makes you think you are eligible for a refund. In this case please contact us.
Abuse of our refund policy will result in your account being banned (frequent refunding and re-purchasing). If you think you are eligible for a refund, please contact us.