We already moved a lot of the interaction from the Website to the discord. The next part we are moving to discord is the support system.
To have a better user experience and faster responses we implemented a support system on our discord server.
Simply follow the guide on the discord channel #create-a-ticket. You will receive a private channel which will be your ticket. We try to solve your issue as soon as possible.
We know the system is new and there might be some bugs or things which doesnt work. Please give us feedback if there is anything to improve.